ParkZone VisionAire BNF Instruction Manual download pdf (Page 16)

What this Warranty Covers

Horizon Hobby, Inc. (“Horizon”) warrants to the original purchaser that the

product purchased (the “Product”) will be free from defects in materials and

workmanship at the date of purchase.

What is Not Covered

This warranty is not transferable and does not cover (i) cosmetic damage, (ii)

damage due to acts of God, accident, misuse, abuse, negligence, commercial

use, or due to improper use, installation, operation or maintenance, (iii) modi-

fication of or to any part of the Product, (iv) attempted service by anyone other

than a Horizon Hobby authorized service center, (v) Product not purchased

from an authorized Horizon dealer, or (vi) Product not compliant with appli-

cable technical regulations.

OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO OTHER

WARRANTY OR REPRESENTATION, AND HEREBY DISCLAIMS ANY AND ALL

IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED

WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS

FOR A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES THAT THEY

ALONE HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY MEET THE

REQUIREMENTS OF THE PURCHASER’S INTENDED USE.

Purchaser’s Remedy

Horizon’s sole obligation and purchaser’s sole and exclusive remedy shall be

that Horizon will, at its option, either (i) service, or (ii) replace, any Product

determined by Horizon to be defective. Horizon reserves the right to inspect

any and all Product(s) involved in a warranty claim. Service or replacement

decisions are at the sole discretion of Horizon. Proof of purchase is required

for all warranty claims. SERVICE OR REPLACEMENT AS PROVIDED UNDER

THIS WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY.

Limitation of Liability

HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL

OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR

COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH CLAIM IS

BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR

ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF

THE POSSIBILITY OF SUCH DAMAGES. Further, in no event shall the liability of

Horizon exceed the individual price of the Product on which liability is assert-

ed. As Horizon has no control over use, setup, final assembly, modification or

misuse, no liability shall be assumed nor accepted for any resulting damage

or injury. By the act of use, setup or assembly, the user accepts all resulting

liability. If you as the purchaser or user are not prepared to accept the liability

associated with the use of the Product, purchaser is advised to return the

Product immediately in new and unused condition to the place of purchase.

Law

These terms are governed by Illinois law (without regard to conflict of law

principals). This warranty gives you specific legal rights, and you may also

have other rights which vary from state to state. Horizon reserves the right to

change or modify this warranty at any time without notice.

WARRANTY SERVICES

Questions, Assistance, and Services

Your local hobby store and/or place of purchase cannot provide warranty sup-

port or service. Once assembly, setup or use of the Product has been started,

you must contact your local distributor or Horizon directly. This will enable

Horizon to better answer your questions and service you in the event that

you may need any assistance. For questions or assistance, please visit our

website at www.horizonhobby.com, submit a Product Support Inquiry, or call

877.504.0233 toll free to speak to a Product Support representative.

Inspection or Services

If this Product needs to be inspected or serviced and is compliant in the

country you live and use the Product in, please use the Horizon Online Service

Request submission process found on our website or call Horizon to obtain a

Return Merchandise Authorization (RMA) number. Pack the Product securely

using a shipping carton. Please note that original boxes may be included,

but are not designed to withstand the rigors of shipping without additional

protection. Ship via a carrier that provides tracking and insurance for lost or

damaged parcels, as Horizon is not responsible for merchandise until it arrives

and is accepted at our facility. An Online Service Request is available at http://

www.horizonhobby.com/content/_service-center_render-service-center. If you

do not have internet access, please contact Horizon Product Support to obtain

a RMA number along with instructions for submitting your product for service.

When calling Horizon, you will be asked to provide your complete name, street

address, email address and phone number where you can be reached during

business hours. When sending product into Horizon, please include your RMA

number, a list of the included items, and a brief summary of the problem. A

Problem Possible Cause Solution

Aircraft will not con-

nect (after binding)

to transmitter

Transmitter too near aircraft during connecting pro-

cess

Move powered transmitter a few feet from aircraft, disconnect and reconnect

ﬂ ight battery to aircraft

Aircraft or transmitter is too close to large metal ob-

ject, wireless source or another transmitter

Move aircraft and transmitter to another location and attempt connecting again

Bind plug left installed in bind port Rebind transmitter to the aircraft and remove the bind plug before cycling power

Aircraft bound to different model memory (Model-

Match

radios only)

Select correct model memory on transmitter

Flight battery/Transmitter battery charge is too low Replace/recharge batteries

Transmitter may have been bound using different

DSM protocol

Bind aircraft to transmitter

Control surface does

not move

Control surface, control horn, linkage or

servo damage

Replace or repair damaged parts and adjust controls

Wire damaged or connections loose Do a check of wires and connections, connect or replace as needed

Transmitter is not bound correctly or the incorrect

model was selected

Re-bind or select correct model in transmitter

Flight battery charge is low Fully recharge ﬂ ight battery

BEC (Battery Elimination Circuit) of the ESC

is damaged

Replace ESC

Controls reversed Transmitter settings are reversed Perform the Control Direction Test and adjust the controls on transmitter ap-

propriately

Motor power pulses

then motor loses

power

ESC uses default soft Low Voltage Cutoff (LVC) Recharge ﬂ ight battery or replace battery that is no longer performing

Weather conditions might be too cold Postpone flight until weather is warmer

Battery is old, worn out, or damaged Replace battery

Battery C rating might be too small Use recommended battery

Limited Warranty

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ParkZone VisionAire BNF Instruction Manual Page 16

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