ParkZone Spitfire Mk IX PNP Instruction Manual download pdf (Page 14)

What this Warranty Covers

Horizon Hobby, Inc. (“Horizon”) warrants to the original purchaser that the

product purchased (the “Product”) will be free from defects in materials and

workmanship at the date of purchase.

What is Not Covered

This warranty is not transferable and does not cover (i) cosmetic damage, (ii)

damage due to acts of God, accident, misuse, abuse, negligence, commercial

use, or due to improper use, installation, operation or maintenance, (iii) modi-

ﬁ cation of or to any part of the Product, (iv) attempted service by anyone other

than a Horizon Hobby authorized service center, or (v) Products not purchased

from an authorized Horizon dealer.

OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO OTHER

WARRANTY OR REPRESENTATION, AND HEREBY DISCLAIMS ANY AND ALL

IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WAR-

RANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES THAT THEY ALONE

HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY MEET THE REQUIRE-

MENTS OF THE PURCHASER’S INTENDED USE.

Purchaser’s Remedy

Horizon’s sole obligation and purchaser’s sole and exclusive remedy shall be

that Horizon will, at its option, either (i) service, or (ii) replace, any Product

determined by Horizon to be defective. Horizon reserves the right to inspect

any and all Product(s) involved in a warranty claim. Service or replacement

decisions are at the sole discretion of Horizon. Proof of purchase is required for

all warranty claims. SERVICE OR REPLACEMENT AS PROVIDED UNDER THIS

WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY.

Limitation of Liability

HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR

CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR COMMER-

CIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED IN

CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER

THEORY OF LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF THE POSSIBIL-

ITY OF SUCH DAMAGES. Further, in no event shall the liability of Horizon exceed

the individual price of the Product on which liability is asserted. As Horizon has

no control over use, setup, ﬁ nal assembly, modiﬁ cation or misuse, no liability

shall be assumed nor accepted for any resulting damage or injury. By the act

of use, setup or assembly, the user accepts all resulting liability. If you as the

purchaser or user are not prepared to accept the liability associated with the

use of the Product, purchaser is advised to return the Product immediately in

new and unused condition to the place of purchase.

Law

These terms are governed by Illinois law (without regard to conﬂ ict of law

principals). This warranty gives you speciﬁ c legal rights, and you may also

have other rights which vary from state to state. Horizon reserves the right to

change or modify this warranty at any time without notice.

Warranty Services

Questions, Assistance, and Services

Your local hobby store and/or place of purchase cannot provide warranty sup-

port or service. Once assembly, setup or use of the Product has been started,

you must contact your local distributor or Horizon directly. This will enable

Horizon to better answer your questions and service you in the event that you

may need any assistance. For questions or assistance, please direct your email

to productsupport@horizonhobby.com, or call 877.504.0233 toll free to speak

to a Product Support representative. You may also find information on our

website at www.horizonhobby.com

Inspection or Services

If this Product needs to be inspected or serviced, please use the Horizon Online

Service Request submission process found on our website or call Horizon to

obtain a Return Merchandise Authorization (RMA) number. Pack the Product

securely using a shipping carton. Please note that original boxes may be

included, but are not designed to withstand the rigors of shipping without ad-

ditional protection. Ship via a carrier that provides tracking and insurance for

lost or damaged parcels, as Horizon is not responsible for merchandise until it

arrives and is accepted at our facility. An Online Service Request is available

at www.horizonhobby.com under the Support tab. If you do not have internet

access, please contact Horizon Product Support to obtain a RMA number

along with instructions for submitting your product for service. When calling

Horizon, you will be asked to provide your complete name, street address,

email address and phone number where you can be reached during business

hours. When sending product into Horizon, please include your RMA number, a

list of the included items, and a brief summary of the problem. A copy of your

original sales receipt must be included for warranty consideration. Be sure

your name, address, and RMA number are clearly written on the outside of the

shipping carton.

Notice: Do not ship LiPo batteries to Horizon. If you have any issue with a

LiPo battery, please contact the appropriate Horizon Product

Support ofﬁ ce.

Warranty Requirements

For Warranty consideration, you must include your original sales receipt

verifying the proof-of-purchase date. Provided warranty conditions have

been met, your Product will be serviced or replaced free of charge. Service or

replacement decisions are at the sole discretion of Horizon.

Non-Warranty Service

Should your service not be covered by warranty service will be com-

pleted and payment will be required without notiﬁ cation or estimate of

the expense unless the expense exceeds 50% of the retail purchase cost.

By submitting the item for service you are agreeing to payment of the service

without notiﬁ cation. Service estimates are available upon request. You must

include this request with your item submitted for service. Non-warranty service

estimates will be billed a minimum of ½ hour of labor. In addition you will be

billed for return freight. Horizon accepts money orders and cashiers checks, as

well as Visa, MasterCard, American Express, and Discover cards. By submitting

any item to Horizon for service, you are agreeing to Horizon’s Terms and Condi-

tions found on our website www.horizonhobby.com/Service/Request/.

Limited Warranty

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ParkZone Spitfire Mk IX PNP Instruction Manual Page 14

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